That’s just not how we roll.”īut stick with me, it gets better. Or, in the language of the people, “If you think that we’d do something as logical as create a universal message format so that these files could be easily opened by the application that created them, you’d be sadly mistaken. However, if you try, you’ll see this message: What would make sense is this: From the list of Spotlight results you’d duplicate the file and then double-click it to open it in Outlook. That’s why it appears when you search for it using the Finder. However, the previous version of the database is aware of the message and has actually stored it. During that time, thinking that you had a copy in Outlook, using your iPhone or other iOS device you deleted the message from your IMAP account so that it was impossible to re-download it.īecause of that rebuild, the current version of the Outlook database doesn’t believe the message exists. (An issue I encounter on a nearly weekly basis.) You dutifully rebuilt the database. It’s very likely that between the time you received that message and later searched for it, something happened to Outlook’s database-you saw a message that the database was corrupted and needed to be rebuilt. (And, if you swing that way, a stiff drink, as this one’s a brain buster.) Here’s what happened: Oddly enough, when I perform a Finder search, the message is there. I know Outlook once had it but when I search within Outlook the message doesn’t appear.
I was recently searching for an invoice emailed to me so that I could add it to an expense report. I use Microsoft Outlook 2011 as my email client.
Reader Susan Malloy has lost some important email and can’t seem to retrieve it.
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